General
Protecting your online privacy is important to us. We have developed this privacy policy so you can understand how we handle and manage the information you provide and this website collects. While we have made every attempt to make this policy as clear as possible, if you have any further questions or concerns, feel free to contact us. We may make changes to our privacy policy from time to time. These changes will be posted to this page and are current.

Epoch Technologies ensures that any personal information provided by customers during registration/checkout processes are kept confidential and will not be used for any purpose outside of processing orders. Epoch Technologies guarantees that no information entered into on our website www.epoch.com.au will be used or disclosed to any third parties.

What information is collected
Information provide when you place an order, subscribe to our newsletter or respond to a survey may be collected. When you order or register on our website, you may be asked to enter your name, e-mail address, mailing address, phone number, credit card information, or other information. You may also choose to visit and browse our site anonymously.

Like all other websites, we also use cookies to identify the specific computer, tablet or other device that accesses the our website www.epoch.com.au. A cookie is a small text file stored on the device for a pre-defined period of time. This allows us to identify your device to help us see how people use the www.epoch.com.au website and to keep you logged in to your Account. However, the cookies do not contain Personal Information. Please refer to your web browser’s help section for information on cookie settings.

How information is used
The email address you provide during the formation of your account or order placement will be used by Epoch Technologies to inform you about new products, special offers and any other updates Epoch Technologies may deem appropriate. If you do not wish to receive updates, you may remove yourself from the mailing list by logging into your account and unchecking yourself from the mailing list.

Any information we collect from you may also be used in some or all of the following ways.

• Send periodic emails to you
• Personalize your individual website experience
• Improve our website offerings and experience with your feedback
• Improve our customer service to you

Your agreement to the terms and conditions:

By using our website and/or providing your personal information to us, you accept and agree to the collection, use, storage and disclosure of your personal information to us for the purposes described in this policy only.

Contacting us

If you have any questions about this privacy policy, any concerns or a complaint regarding the treatment of your privacy or a possible breach of your privacy, please contact us using the following form:

Please include your name, address and email address when you contact us.